WHEN AND HOW YOU CAN
PAY YOUR
|
|
| Information regarding all the
payment options available is given below, including a new facility to
pay your Council Tax in cash at retail outlets offering the Paypoint facility
(please note that this payment facility is not available for payment of
National Non Domestic Rates.) Your monthly instalment plan is shown on the bottom of your Council Tax/NNDR bill. Please remember that you must pay the amount shown on your bill on or before the 1st of each month. A full year’s Council Tax/NNDR is payable over 10 monthly instalments if the demand is issued on or before 30th April each year. HOW TO PAY There are a number of ways you can pay, although the Council’s preferred method is Direct Debit. This is the most cost effective way of collecting the Council Tax/NNDR and enables the authority to keep the Council Tax as low as possible. Please note that from the 1st October 2005 the 1.55% administrative charge that is incurred on credit card payments will be passed on to the customer. Direct Debits: - As mentioned above, this is the most cost effective way of paying, for you and the Council. Payment books and reminder notices do not need to be printed. Queuing to pay at the bank or post office will be unnecessary, saving you time. What could be simpler! You will be given a minimum of 10 days notice of the first instalment
to be collected and also of any changes in the amount to be collected. You are given a guarantee by your Bank or Building Society stating that if an error is made, you will receive a full and immediate refund of the amount paid from your branch. Download a Direct
Debit Instruction - for Council Tax. Complete and return the form
direct to the Council. By Post: - Enter the amount
enclosed on the payment slip, sign and date it and send your cheque to
the Director of Finance, Runnymede Borough Council, Civil Offices, Station
Road, Addlestone, Surrey KT15 2AH. Payment At The Post Office:- If you wish to pay at the Post Office, sign and date the payment slip, enter the amount to be paid and hand the book to the Cashier with your remittance. Your book will be receipt stamped for you. Payments made by cheque must be made payable to Post Office Ltd and crossed. Please note that if you use this facility a payment can take up to 10 days to reach the Council. You must therefore make sure that you pay well before the 1st of each month. Payment At The Bank:- Enter the amount to be paid on the payment slip, sign and date it and hand the book to the Cashier with your remittance. Your book will be receipt stamped for you. Payment made by cheque must be made payable to Runnymede Borough Council and crossed. If you do not hold an account at the Bank where you are making payment a fee may be charged. Bankers Order: - This method is an expensive way for the Council to collect Council Tax/NNDR and is considerably more expensive than Direct Debit. The cost of collection is, of course, reflected in the level of Council Tax payable. Bankers Order is an agreement between yourself and your Bank. The Council
is unable to notify the Bank directly of payment amounts or of any changes
to your liability, unlike Direct Debit. Please remember when completing
the form that payment is due on or before the 1st of every month. It is
your responsibility to ensure you set this up with your Bank each year
and to quote the correct payment details, stating the amount and frequency
of the payments due. Half Yearly Payment: - If you wish to pay twice a year, please pay the April to August instalments on 1st April and September to January on 1st September. Payment By Telephone: You can pay your Council Tax/NNDR directly by telephone using the Council’s Interactive Voice Response facility. Please call 01932 425030/425031 for automated payment by credit/debit cards. This facility is available 24 hours a day, 7 days a week. Credit/Debit Card Payment: - Contact the Revenues Section on the direct line shown at the top of your Council Tax/NNDR bill. An out of hours phone service will operate by calling 01932 425373, evenings and weekends only. The Council reserves the right to pass the cost of the transaction on to the Payer. On-Line Payment:- You can make an on-line payment via the Council's secure site using a credit/debit card 24 hours a day, 7 days a week. Computer Banking Service:- You can make a payment using the personal computer banking service offered by some Banks and Building Societies. Please make sure that you quote the correct details as follows: Sort Code: 08-90-34 Please also quote your Council Tax/NNDR Account Number, which is an 8 digit number beginning with the number 8 for Council Tax and the number 7 for NNDR. This can be found at the top right hand corner of your bill. Payment By BACS:- You will need to quote the same details given for Computer Banking as above. The address of the Co-Operative Bank is 17 High Street, Kingston, Surrey KT1 1LP. |